PREGUNTAS FRECUENTES

PREGUNTA FRECUENTE

Ventas

What types of properties do you specialize in?

We specialize in a wide range of properties, including residential homes, commercial spaces, and investment properties. Our diverse portfolio caters to various preferences and needs.

How do I start the process of buying a property with your company?

To begin, browse our listings on our website or contact our sales team directly. We'll guide you through the available properties and help you find the one that meets your criteria.

Can you assist with property inspections and appraisals?

Yes, we can coordinate inspections and appraisals with qualified professionals. These steps are crucial in ensuring the property meets your expectations and aligns with its market value.

How does the negotiation process work when making an offer on a property?

Our experienced agents will assist you in preparing and presenting your offer to the seller. We'll negotiate on your behalf to achieve the best possible terms for your purchase.

Are there any additional costs associated with purchasing a property?

In addition to the property's purchase price, there may be closing costs, taxes, and fees. We will provide you with a detailed breakdown of all associated costs before you make a decision.

What financing options are available, and can you help with the mortgage process?

We can connect you with mortgage professionals who can discuss financing options with you. Our team is here to guide you through the financial aspects of your property purchase.

How long does it typically take to close a real estate deal?

The time to close a deal can vary between 6 and 12 months. It depends on factors such as financing, inspections, and the overall complexity of the transaction. Our team will keep you informed and work to ensure a smooth closing process.

What is the role of a real estate agent in the home buying process?

Our agents act as your guide and advocate throughout the entire process. From property search to closing, we provide expert advice, handle paperwork, and negotiate on your behalf.

¿Qué información debo proporcionar para comenzar con el proceso de compra?

Para ayudarte mejor, proporciona detalles como tu presupuesto, tu ubicación preferida y los requisitos específicos de la propiedad. Esto nos ayuda a adaptar nuestras recomendaciones a sus necesidades.

Can you assist with the arrangement of suppliers and the process of changing the names for utilities such as water and electricity?

We are more than happy to help with coordinating the setup of utility suppliers and facilitating the process of updating names for services like water and electricity.

What happens if I encounter issues or have questions after the purchase is complete?

Our commitment to you doesn't end at closing. Feel free to reach out with any questions or concerns after your purchase. We're here to provide ongoing support and assistance.

¿Puede ayudarme a alquilar la propiedad que hemos adquirido recientemente?

¡Absolutamente! Podemos ayudarlo con el proceso de alquiler de la propiedad que ha adquirido recientemente. Ya sea que necesite orientación para encontrar inquilinos, gestionar los contratos de arrendamiento o gestionar cualquier asunto relacionado, nuestro equipo está aquí para ayudarlo. No dudes en ponerte en contacto con nosotros para obtener asistencia personalizada.

Corto plazo

Can I make changes to my reservation after booking?

We understand that plans can change. Contact our customer service as soon as possible, and we will do our best to accommodate your requests. Changes may be subject to availability and additional charges.

How do I check in and get the keys to the villa?

Details about the check-in process and key retrieval will be provided in your booking confirmation. Our on-site staff or a designated contact person will be available to assist you upon arrival. If you anticipate a late arrival, please inform us in advance, and we will provide instructions for a smooth check-in.

Are there any additional fees or taxes?

Some villas may have additional fees or local taxes (Balearic Eco Tax). These will be clearly stated during the booking process. Feel free to contact us for a detailed breakdown of all charges associated with your chosen villa.

Is there a security deposit required?

Yes, all our villas require a security deposit. The amount varies and is refundable after your stay, provided there is no damage to the property. Details about the security deposit will be provided during the booking process.

What is your cancellation policy?

Our cancellation policy varies depending on the villa and the timing of the cancellation. Refer to the booking confirmation or contact our customer service for specific details. We recommend reviewing our cancellation policy before making a reservation.

What are the payment terms?

After choosing a property, it is required to place a deposit to secure the villa. The outstanding rental balance will be payable between two months and the check-in date, depending on the specific property and the terms of the agreement.

How do I book a villa with your company?

Booking a villa with us is easy! Simply visit our website and submit your request, and your assigned agent will promptly provide you with property options. Once you've selected a property, our team will guide you through the booking process step by step.

What amenities are available in the villas?

Our villas come with a range of amenities, including fully equipped kitchens, Wi-Fi, linens, and towels. Specific amenities vary by property, so please check the villa listing for detailed information.

What is the minimum and maximum duration for a short-term stay?

Short-term stays typically have a minimum requirement, usually a few nights. The maximum allowable durations are subject to variation based on the specific villa. Notably, during July and August, reservations commonly adhere to 7-night intervals.

What is included in the villa rental cost?

Our villa rental costs typically cover accommodation charges. Certain properties come with additional amenities such as cleaning, on-site staff, security, etc. In cases where these services are not included, they can be requested for an extra charge. Please consult the specific villa listing or reach out to us for more detailed information.

What payment methods do you accept?

We accept credit cards payments and bank transfers. Payment details will be provided during the booking process.

Can the rental start any day?

The typical check-in and check-out day in Ibiza is Saturday. Throughout the high season in July and August, most owners strictly adhere to this schedule. However, during the low and mid-season, some properties may offer more flexibility.

Are pets allowed at the villa?

Pet policies vary by villa. Some properties may allow pets with prior approval, while others may not. Check the specific villa listing or contact us for information regarding our pet policy.

Conserje

What sets your Ibiza concierge services apart from others?

Our in-depth local knowledge, personalized approach, and a commitment to creating unique and unforgettable experiences set us apart. We understand the essence of Ibiza and strive to showcase its beauty in every service we offer.

How can I book your concierge services for my stay in Ibiza?

Booking our services is easy. You can reach out to our concierge team through our website, phone, or email. We'll work with you to understand your requirements and create a personalized experience.

How can I ensure a smooth and stress-free stay in Ibiza, and what tips can your concierge service provide?

Plan ahead, communicate your preferences to our team, and let us take care of the details. We'll ensure your stay is seamless, stress-free, and tailored to your desires.

¿Qué experiencias VIP puedes organizar en Ibiza?

Ofrecemos una variedad de experiencias VIP, que incluyen acceso a clubes exclusivos, fiestas privadas en la playa, transporte de lujo y excursiones personalizadas. Díganos sus preferencias y nosotros prepararemos una experiencia inolvidable para usted.

What services does your concierge department provide?

We specialize in providing bespoke concierge services in Ibiza, catering to the diverse needs of our clients. Our services include event planning, VIP experiences, yacht charters, private catering, private transfers, car rentals, welbeing treatments and more

¿Su servicio puede ayudar con la planificación de la boda en el destino?

¡Absolutamente! Ofrecemos una variedad de lugares impresionantes, desde entornos frente a la playa hasta lugares rústicos en el campo. Podemos ayudarlo a elegir el lugar perfecto para la boda de sus sueños.

Can your concierge service help plan my itinerary?

Absolutely! We can recommend iconic places like Dalt Vila, Es Vedra, and the stunning beaches. Our concierge team will work with you to create a personalized itinerary based on your preferences.

Can I contact your concierge team for assistance during my entire stay in Ibiza?

Absolutely. Our concierge team is available to assist you throughout your stay, ensuring that every moment in Ibiza is seamless and memorable. Simply reach out, and we'll be at your service.

¿Puedes ayudar a organizar eventos y fiestas privadas en Ibiza?

Absolutamente. Tenemos una amplia experiencia en la planificación y coordinación de eventos privados, fiestas y celebraciones en la isla. Nuestro equipo se asegurará de que cada detalle se adapte a sus preferencias.

¿Puedes ayudarme a garantizar las reservas en los mejores restaurantes y clubes de playa de Ibiza?

Sí, tenemos relaciones sólidas con los mejores restaurantes y clubes de playa de la isla. Podemos asegurarle las reservas, asegurándonos de que disfrute de una deliciosa experiencia gastronómica y de entretenimiento.

¿Ofrecéis servicios de transporte en Ibiza?

Sí, podemos organizar servicios de transporte, incluido el alquiler de coches de lujo, servicios de chófer e incluso el alquiler de yates privados para explorar la hermosa costa de Ibiza.

General

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Reservaciones

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Pagos

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Cancelaciones

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Bodas

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Eventos

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Ventas de propiedades

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